why Indians must avoid Amazon

Amazon may be great for US & other countries. But for India eBay is still better choice.

Why?
When you buy product from amazon, there is a-z guarantee claim. So if you shipment is not delivered you can claim to get reshipped or money refund etc.
This guarantee is not available for India.

I placed order on 11th Oct which should have arrived by 4th Nov.
Since I did not received shipment & USPS does not provide you exact location of shipment I opt for claim on 10th Nov.

Amazon took 7 days to conclude, since a-z guarantee is not available for india in their database, claim can not be proceed.

Following is the mail I received

Hello from Amazon.com.

We are writing to follow up regarding order 105-3861084-5010636. This order was shipped to a country that is not currently supported by Amazon’s A-to-z Guarantee.

Since the destination country is unsupported, we cannot pursue an A-to-z Guarantee claim for this order.

For future reference, only buyers who live in the following countries are covered under the Amazon A-to-z Guarantee for qualified purchases: Australia, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Great Britain, Hong Kong, Iceland, Ireland, Italy, Japan, Republic of Korea, Mexico, Netherlands, New Zealand, Northern Ireland, Norway, Portugal, Scotland, South Africa, Spain, Sweden, Switzerland, the United Kingdom, and the United States. (including U.S. protectorates, e.g. Puerto Rico, U.S. Virgin Islands, Guam, American Samoa, APO/FPO, etc.).

For more information on ordering from outside the United States, please see:

http://www.amazon.com/gp/help/customer/display.html?nodeId=537868

Thank you for your understanding in this matter and for shopping with Amazon.com.


Alice
Account Specialist
A-to-z Guarantee Program

Conclusion.
I lost 23$ to Amazon.
This was my first purchase from Amazon & probably last. I usually prefer eBay / flipkart who atleast respond to consumer on time. Whereas Amazon takes days to respond to every small query.

For me amazon is pathetic in service & Indians should stay away from it.

Update
3rd Dec 2011.
Atlast I received my shipment.

  • http://thestorytellerslostpages.wordpress.com Achyuth

    I love ebay. Especially since ebay has started the global easy buy programme :)

    Thanks for the info, I used to buy hard to get blu rays from amazon, no more :)

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